Course Code: BIT02
Term: September 2016
Start Date: Sep 26 2016
End Date: Mar 1 2017
Duration: 23 weeks
This course has ended
This course introduces the fundamentals of business process management (BPM) by working through each phase of the BPM lifecycle.
You’ll learn mainstream techniques and tools for process identification, discovery, analysis, redesign, automation and monitoring. You’ll also see how to apply these techniques and tools to a range of examples and case studies that show the power of BPM in practice.
This course is structured over six themes. Each theme will focus on a phase of the BPM life cycle.
By the end of this course you should be able to:
Each fortnight you will have a chance to test your knowledge by answering a quiz. This is a formative assessment, and you are encouraged to attempt answering these questions multiple times and check that you have answered correctly.
This course has two summative assessment items: a project and a final exam, each worth 50% of the final grade. The project material is available online, while the final exam will be administered offline. If your final grade is at least 50 out of 100, you will receive a certificate of achievement for "Process Architect", co-branded by Queensland University of Technology and Commonwealth Bank of Australia.
You should spend about 3 hours per week on this course, depending on your familiarity with the material and your level of engagement. The material includes:
In this course, you will learn how to apply basic concepts and methods of BPM using the following tools:
Access to these tools will be provided as part of this course.
The course provides all of the content necessary for you to learn. If you would like to further your learning, you can use the textbook Fundamentals of Business Process Management by Marlon Dumas, Marcello La Rosa, Jan Mendling, and Hajo A. Reijers (Springer, 2013).
You will be able to purchase a copy of the textbook at a discounted price when the course opens.
You can access additional material related to the book on the companion website Fundamentals of BPM.
is Professor of Business Process Management at QUT and Academic Director for corporate programs and partnerships for the Information Systems School at QUT. He is also a Principal Researcher at the National ICT Australia.
is an Adjunct Professor at QUT, and Professor of Software Engineering at the University of Tartu, where he leads the Software Engineering group.
Marcello and Marlon, together with Jan Mendling and Hajo Reijers, co-authored the most comprehensive textbook in BPM, Fundamentals of Business process Management, which has influenced the curriculum of over 150 universities worldwide.
They have taught BPM for over a decade in more than a dozen universities internationally, and trained hundreds of practitioners.
Their research interests in BPM include process modelling and consolidation, process automation and process mining.
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CBA SPOC: Fundamentals of BPM