Course Code: BIT02
Term: July 2016
Start Date: Sep 26 2016
End Date: Dec 18 2016
Duration: 12 weeks
This course has ended
This course introduces the fundamentals of business process management (BPM) by working through each phase of the BPM lifecycle.
You’ll learn mainstream techniques and tools for process identification, discovery, analysis, improvement, automation and monitoring. You’ll also see how to apply these techniques and tools to a range of examples and case studies that show the power of BPM in practice.
This course includes a getting started week, followed by six weeks of learning. Each week of learning will focus on a phase of the BPM life cycle.
By the end of this course you should be able to:
In this course you’ll have the opportunity to complete:
If you pass the summary quizzes you will receive a certificate of participation. Completion of the project is not required in order to receive this certificate.
As an optional opportunity to explore the material and further your learning, you can complete a peer reviewed project based on a realistic scenario. This project is not required in order to receive the certificate of participation.
You should spend about 2-4 hours per week on this course, depending on your familiarity with the material and your level of engagement. This includes:
QUT is developing pathway options following participation in the MOOC.
In this course, you will learn how to apply basic concepts and methods of BPM using the following tools:
Access to these tools will be provided as part of this course.
The course provides all of the content necessary for you to learn.
If you would like to further your learning, you can use the textbook Fundamentals of Business Process Management by Marlon Dumas, Marcello La Rosa, Jan Mendling, and Hajo A. Reijers (Springer, 2013).
You will be able to purchase a copy of the textbook at a discounted price when the course opens.
You can access additional material related to the book on the companion website Fundamentals of BPM.
is Professor of Business Process Management at QUT and Academic Director for corporate programs and partnerships for the Information Systems School at QUT. He is also a Principal Researcher at the National ICT Australia.
is an Adjunct Professor at QUT, and Professor of Software Engineering at the University of Tartu, where he leads the Software Engineering group.
Marcello and Marlon, together with Jan Mendling and Hajo Reijers, co-authored the most comprehensive textbook in BPM, Fundamentals of Business process Management, which has influenced the curriculum of over 100 universities worldwide.
They have taught BPM for over a decade in more than a dozen universities internationally, and trained hundreds of practitioners.
Their research interests in BPM include process modelling and consolidation, process automation and process mining.
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OLD CBA SPOC: Fundamentals of BPM